You are guaranteed that we will send the number of visitors that you have purchased to the URL that you specify, for as long as your Traffic Campaign URL remains in compliance with these Terms. This is the only guarantee for our Traffic Packages.
All orders placed through this Website are subjected to a 15% (Fifteen Percent) early termination fee. If you decide to cancel your Campaign at anytime after the first visitor has been delivered, and before its last, you are entitled to a full refund, minus any visitors that have been delivered on a pro-rata basis and an early termination fee.
All Traffic services (except for the following: "Global Traffic Order") are covered by our 60 (Sixty) day guarantee. Any shortfall will be refunded to you on a pro-rata basis from the date that you place a refund claim. Delivery of Traffic will continue past the sixtieth day until you have received all the purchased visitors, if no claim is made.
Global Traffic packages are "open ended" deliveries. We guarantee to deliver all the purchased visitors, but we cannot guarantee to deliver them within sixty days. Expedited Campaigns can be set-up for an extra fee. If we are unable to deliver the number of promised visitors, you may claim a refund. In the unlikely event that we do not deliver the number of promised visitors, we will provide a refund of your entire purchase price on a pro-rata basis. In cases where refunds are claimed, we reserve the right to require proof that the proper number of visitors were not delivered. Stats, data, and other information from third party counters are not sufficient to establish a claim. These counting systems tend to yield an improper count. If we dispute your claim, you must provide us with raw server logs from the site and time period in question - this is the only reliable method of counting a visitor.
All Traffic Campaigns must be sent to a single Website URL. ("Split" campaigns to several URLs can be set-up for special cases, after additional fees are applied) Frame-breaking code, background music or sound, automatic downloads or scripts that alter user browser settings (auto homepage, bookmarks, etc.), advertising servers, ad rotators, or redirects of any kind are NOT allowed.
YOUR WEBSITE MUST BE FREE OF ANY THREAT OR VIRUS. Be aware that if a threat is found in your site, the penalty that applies is a full cancellation of your Camapaign loosing the right to get a refund or to re-activate it. We highly recommend to check your site before placing your order at: http://www.virustotal.com.
After a Campaign is processed and the delivery process started, if the customer wishes to send the visitors to another URL, he will need to go to his Live Stats and there he will find a link to change the URL. Each time a URL is changed, the status of the Campaign will be set to URL pending and will need to be re-checked. It may take up to 3 business days for the revision to be completed and for the Campaign to be reactivated.
After a new order is processed, the status is set to "Waiting" until the payment clears (usually 10 hours). We will review your site before beginning the campaign. If your site is changed during the campaign, such that it includes inappropriate content, or violates the Terms and Conditions above, we may stop your Campaign immediately, and you will not be entitled to a refund. All orders are manually reviewed, and if the Website complies with our terms of service, all orders are processed within 3 business days. If the deadline of 3 business days is crossed without your order being processed, you are entitled to a full refund of your payment. Clients can access their accounts at any time to check Campaigns statistics.
We only rely on our tracking system for the number of hits sent to your Website. Our tracking is the most accurate because the "hit counts" are incremented at the same exact time a visitor is sent to your site. Unlike Third Party Counters, we do not have any load time to worry about. There are an enormous amount of Counters with various load rates and it is impossible to accommodate each customer's Counter. For example, some Counters take as much as 30 seconds to count a visitor - some even more. We cannot control the behavior of the end user, or force them to stay on the site a certain length of time. If they choose to 'close out' prior to your Counter load, it is still considered a delivered visitor. This is how we are charged by the networks that supply us Traffic, which leaves us no other option but to charge our customers in the same manner.
The definition of FullTraffic for the term "visitor” is when a visitor loads your Webpage, being what many Third Party Counters refer to as "Pageloads". In the case of "Global Traffic" Orders, all clients must be aware of the fact that visitors ARE NOT IP Unique, which means that the same person may load the same page SEVERAL TIMES and each of those times will be counted as a "VISITOR" by FullTraffic and as a "Page Load" for many Third Party Counters. Any clients claims otherwise ARE NOT entitled to a refund In the case of Targeted Traffic Packages, the a visitor is referred to IP unique visits, which means that any person will not count as a "visitor" to your Website twice in the same Campaign. Customer is aware that Global Campaigns are not the most adequate to convert into sales or signups, being more useful to increase your rankings in traffic, due to the fact that the Website will receive visitors from any Country and Category (Not IP filtered). All Campaigns are delivered in the form of Full Page. Exceptions to this rule may exist in some special cases, such as when a refered visitor closes the page before it is entirely loaded. In no event shall we be liable for any consequential, direct, indirect, incidental, punitive, or other damages whatsoever (including, but not limited to: damages for loss of profits, loss of information or other pecuniary loss) arising out of the use or inability to use our services, even if we have been advised of the possibility of such damages. We cannot be held responsible for factors beyond our control that may interfere with our ability to deliver visitors to your URL. Such factors include, but are not limited to: downtime on your server, overuse of your bandwidth quota (if applicable), errors on your site, and network outages beyond our servers. Please contact your Web hosting Company or network provider if you are unsure about whether your hosting account is sufficient for the program you are ordering.
Clients may not present a claim based on the fact that the "order was not as expected", since every detail about the available Packages is clearly explained in the additional information below the ordering page, available BEFORE ordering a package, and also clearly explained in these Terms of Service. Clients shall not make an order if they do not CLEARLY understand any of the points explained in these Terms of Service. It is the client's sole responsibility to Read our Terms of Service.
When ordering, the client ACCEPTS OUR TERMS OF SERVICE, because it's CLEARLY WRITTEN "By ordering you agree to our Terms of Service", providing a quick access to the same by the means of a link. Any clients claim that they did not know about our Terms of Service, it's NOT Considered Valid.
(1) In the present context, a "visit" generally occurs when a text file is loaded from your server (this includes HTML files). A "hit" occurs when a file is loaded from your web server. Since loading a single web page can cause several files to load (e.g. images), several hits usually occur when a page is loaded. Thus, the number of hits is always greater than (or equal to) the number of visits. The term “number of visitors” is interchangeable with the term “number of visits.” Several “visits” may originate from a single IP address or individual. This generally occurs when an individual returns to or reloads a Webpage. (2) “Pro-rata” refunds are calculated by dividing the number of visits we delivered by the number of visits you ordered. The result of this calculation is subtracted from 1 and the resulting figure is multiplied by your purchase price to derive the “pro-rata” refund. If any provision of this Agreement is deemed invalid or unenforceable by any jurisdiction or government agency having jurisdiction, that particular provision will be deemed modified to the extent necessary to make the provision valid and enforceable, and the remaining provisions will remain in full force and effect.